Elite Heights answers your phone in two rings, in a natural Australian voice. It books the job, flags the urgent ones, and texts you the summary. Day or night.
No card to start. No contract. Every booking it makes on trial is yours to keep, even if you walk away.
And 85% of the people who hit voicemail never ring back. They ring the next business on the list. The competitor you didn't know you had just got your customer.
Two taps. An honest estimate of what walks out the door each month while you're on the tools.
About
$9,333
a month, walking out the door.
An estimate from your own numbers, not a quote. Most jobs are worth more than one missed call. Assuming about one in three missed calls was a real job.
Stop the leak — set it upNo card. Cancel by text. Every booking yours to keep.
Answer a new enquiry within five minutes and you're up to 21 times more likely to win the work (US lead-response studies). Most businesses take hours. Elite Heights answers in two rings, every time.
Dave runs two vans out of Penrith. Between 7 and 9am he gets eleven calls and answers three. Elite Heights answers all eleven, books five, and texts Dave the list before smoko.
Answers every call
Two rings, day or night, in a natural Australian voice. The 76% of the week a person isn't at the desk is covered.
Books the appointment
Checks your real availability, offers the slots, and confirms while the caller is still on the line.
Takes the message
For anything it can't book, a clean note instead of a lost lead. Name, number, what they wanted.
Escalates the urgent
Knows your emergencies. Rings you through or flags the ones that can't wait until morning.
Remembers your callers
Recognises a returning customer, so they don't start from scratch.
Never improvises
It works only from your approved script. It will never invent a price or make a promise you didn't sign off.
A real call to a plumber, answered, typed out word for word. Sub-300-millisecond responses on the line, so there's no robotic pause. The fastest test is to have it ring your own phone.
On a live call it can introduce itself as a virtual receptionist, or simply answer and help — your call. Anything tricky, it takes a message and flags it to you.
You're under a sink when it rings.
One missed job can be worth anywhere from a few hundred to a few thousand dollars, gone to whoever picks up. Forward your line and every call gets answered and booked, while your hands are full.
Set it up on your numberReception drowns at the lunch and 5pm rush.
New-patient enquiries after hours quietly disappear. Five callers at once, returning patients recognised, booked straight into your system. Built for a clinic front desk, with recording consent handled.
See it for your clinicA full-time receptionist runs $70,000 a year and goes home at five. This answers every call, all week, for a flat monthly price.
One booked job a month covers it. Every other job it books is yours.
Frontdesk
For solo operators and trades.
$399/ month
About one booked job a month covers it.
- 500 inbound + 60 outbound minutes
- Your existing number, kept
- 2 calls answered at once
- Connects to your calendar and one booking tool
- Remembers your callers
- Email support
Practice
Most popularFor clinics and small teams.
$749/ month
About two booked appointments a month covers it.
- 1,500 inbound + 200 outbound minutes
- Your number, plus SMS
- 5 calls answered at once
- Connects to your calendar and two booking tools
- Deeper caller memory + a custom voice
- Priority support
Scale
For multi-location businesses.
$1,499/ month
Less than a part-time front-desk wage.
- 3,000 inbound + 400 outbound minutes
- 2 numbers · 15+ calls answered at once
- Unlimited integrations
- Healthcare-ready: redaction, audit logs, 7-year retention
- Analytics dashboard
- A named account manager
The risk sits with us
Try it free for 30 days, no card up front. If it isn't earning its keep, cancel with a text. The only thing you're committing to is finding out how many calls you've been missing.
The list you'll have by day 30
By the end of the free month you'll have a list of jobs it booked while you were busy. Real callers, real money, already in your calendar. Walking away means handing them back to the missed-call pile.
30 days free on your real calls. No card. No setup fee. No contract. Cancel by text. 10% off if you pay yearly.
Hosted in Sydney
Your data stays in Australia. No call is sent offshore to be handled.
Privacy Act aligned
Built around the Australian Privacy Principles from the start.
No contract
Month to month, or save 10% yearly. Cancel by text. We keep you because it works.
Every booking is yours
Including every booking made during your free trial, even if you walk away.
No card to start
The trial runs on your real calls for 30 days. Nothing is charged unless you choose to continue.
It falls back to you
If it ever goes down, calls route to your mobile or voicemail. You're never worse off than today.
No smoke, no mirrors
Your call, set during setup. Have it introduce itself as a virtual receptionist, or simply have it answer and get the caller sorted. Either way it never claims to be a specific person, and never makes a promise you didn't sign off. Most owners choose the open version. The choice stays yours.
Nehal Nafcy — Founder, Hurstville NSW
- FOUNDER · ELITE HEIGHTS AI
- HURSTVILLE, SYDNEY
- BUILT FOR AUSSIE SMALL BUSINESS
- ABN 72 693 097 746
I'm Nehal. I built this for one reason: good Aussie businesses keep losing work they'd already earned, because the phone rang out while they were doing the job in front of them.
- It's 7:42am, you're under a sink with both hands wet, and three calls just rang out.
- You call back at five. They booked the next bloke at nine.
- One of those calls was a $3,000 job. You never even knew it rang.
I watched it happen to people I know. A plumber mate. A dental clinic. A towing crew running everything off one mobile. None of them lazy, none of them bad at the job. Just one person who can't be on the tools and on the phone at once.
So I built one thing and made it do one job properly. Every call answered in a natural Australian voice. The booking made while the caller is still on the line. The urgent ones ring you through. A text after every call, so you come out from under that sink already knowing who rang.
And I was just as careful about what I refused to build. No card to start. No lock-in. Every booking and every number stays yours. It tells callers it's a virtual receptionist, because I won't pretend a robot is a person. Run it for a month on your own number. Worst case, it costs you nothing and you know.
You don't lose the job to someone better. You lose it to whoever picks up.
— Nehal Nafcy, Founder
Start 30 days freeThirty days free on your real calls. We'll have your receptionist live on your number within a day.
Leave your name and a number or email. That's it to start.
Every booking it makes in the next 30 days is yours to keep, even if you walk away.
Your worst day with us is your normal day without us.
- No card to start. Nothing is charged unless you choose to continue at day 30.
- Every booking it makes is yours, even if you walk away.
- No setup fee. No contract. Cancel by text.